Contact Us

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes casinos and social casino platforms available to players in the US. This page explains who we are, how to reach us, and what we can and can't help with.

What we can help with

We built accmag.com to help readers understand how sweepstakes casinos work — the dual-currency model, welcome offers, redemption thresholds, and how eligibility varies from state to state. If you've read one of our pages and have a question about our methodology, spotted an error in an offer's details, or want to suggest a platform for us to research, we want to hear from it. Common reasons readers contact us include:

• Pointing out that a welcome offer, rating, or state-availability detail on one of our pages looks out of date
• Asking how our editorial ratings are put together
• General feedback on a review or comparison table
• Questions about our responsible gambling resources
• Requests relating to our terms and conditions or how the site operates

What we can't do

We're a comparison and review publisher, not a sweepstakes casino operator, payment processor, or customer support desk for any of the platforms we cover. That means there are a few things we're simply not able to resolve directly:

• Account issues — password resets, verification delays, or login problems need to go through the operator's own support team, not us
• Redemption or withdrawal disputes — questions about a specific Sweepstakes Coins redemption, processing time, or minimum threshold are best directed to the platform in question, since terms differ between operators
• Legal advice — we can point you toward general information about how availability varies by state, but we can't tell you whether a particular site is permitted where you live. Always check the operator's own terms and your state's current rules
• Deposits or purchases — we don't process payments or handle coin purchases; that happens entirely on the platform you've chosen to use

If your question relates to one of the specific platforms we've reviewed — such as Crown Coins, SplashCoins, Casino.Click, or any other name on our site — the fastest route to an answer is usually the operator's own help centre or support contact, since they hold the account-level detail we don't have access to.

Before you reach out, a few things worth knowing

A lot of the questions we get are already answered elsewhere on the site, so it's worth checking these first:

• Welcome bonuses and daily free rewards are tied to the specific operator's terms — the amount, wagering conditions, and eligible games are set by that platform, not by us
• "No purchase necessary" is a real and standard feature of legitimate sweepstakes casinos — participation and prize eligibility generally don't require buying coins, though most platforms also offer an alternative free entry method by mail
• Redeeming Sweepstakes Coins typically involves identity verification and a minimum threshold, and processing times vary by operator
• Availability changes: a platform eligible in your state today may adjust its list of served states, so it's worth checking the operator's current terms rather than relying solely on older content

For background on how we researched and rated the platforms we cover, and how commercial relationships fit into that process, our About Us page sets out our approach in full.

How we handle your message

When you contact us, we ask that you keep a few details in mind so we can respond usefully:

1. Tell us which page or platform your question relates to, if applicable
2. Be specific about what looks wrong or out of date — a screenshot or direct quote helps us check it quickly
3. Avoid sharing sensitive account details, passwords, or identity documents with us; we have no ability to act on those and they should only ever go to the platform itself
4. Allow some time for a response, particularly for editorial corrections that require us to re-verify a detail with the operator's published terms

A note on our independence

Sweepstakes Casinos may earn a commission when readers sign up with a platform through links on our site. That relationship never determines how a platform is rated or ranked, and it doesn't change how we respond to feedback or corrections. If you believe something on the site is inaccurate, we'd rather know about it and fix it than leave it standing.

Sweepstakes casinos operate under a promotional model rather than traditional real-money gambling, and the rules governing them — including age requirements and state availability — can change. We do our best to keep our pages current as of 2026, but we always recommend checking an operator's own terms and your state's current position before you sign up or make a purchase. If you're ever concerned about your own play habits, our Responsible Gambling page has resources worth reading regardless of which platform you use.